FAQs

What is a Business Partner?

A Business Partner is an approved business authorized to provide Offers, discounts and promotions to the members of associations who belong to the Membership Advantage Partnership Program.

 

How do I get started?

Becoming a Business Partner is quick and easy. Simply fill out the Business Partner application and once submitted the Membership Advantage team will get back to you within 24 hours notifying you of the result. Once approved, you are able to immediately begin providing Offers to the members through the Membership Advantage platform.

 

What does an Offer have to include?

All Offers must include a discount of some kind to your normal pricing for either products or services.

 

What are the Costs?

In most cases there are no costs to upload an Offer. There may be costs (shown in the pricing guide) for Feature Offers or Flash Offers if you choose to participate.

 

How do I create an Offer?

Posting an Offer is simple through your Dashboard. Once signed in, simply click on Create an Offer and follow the steps provided. If you have any questions, there is a video tutorial available in your Dashboard, you can contact Membership Advantage directly or enquire through the “Chat Option” available on your screen.

 

Who sees my Offer?

All associations that you have selected will have the Offers available to its members.

 

Is my Offer limited to a geographic range?

Technically your offer is not limited to a geographic range, however each Member has the ability to select Offers within a predetermined range of their postal code, i.e. 20 klms.

 

Is my offer removed once the number of Coupons have been redeemed?

Once the number of Coupons you have set to be redeemed within a given period of time has been reached the Offer immediately becomes inactive. You can edit the same Offer changing the number of redemptions or simply make a new Offer.

 

What does the term Coupon Redemption mean?

For Membership Advantage Business Partners, redemption is defined as the number of times a coupon is either printed or downloaded to a phone from the associations Member Benefit tab.

 

Will I get any reports showing the number of Coupons redeemed?

Membership Advantage tracks redemptions and provides reports to all Business Partners on a monthly basis. We cannot track the number of times a Coupon is actually presented to a Business Partner.

 

Can I stop the Offer at any time?

Yes you can stop your Offer at any time, by either clicking the “Active” button to off, or changing the End Date in the calendar.

 

How many different Offers can I run at one time?

You can run up to five Offers at a time.

 

Am I able to change the Offer once it has been posted?

Offers are easy to edit and can be changed at any time.

 

Can I limit the number of Coupons on any Offer?

You set the number of Coupons to be redeemed.

 

What are my responsibilities once an Offer has been posted?

Once you have posted an Offer it is your responsibility to honor the Offer as presented.