What is a Business Partner?

Business Partners are approved businesses that provide Offers, discounts and promotions to members.

 

How do I access an Offer?

Finding Offers could not be easier. Simply click on your associations website tab titled “Member Benefits” and it will take you directly to both national and local deals, promotions and Offers available to association members. Click on the Benefit Category you would like to browse (i.e Travel) then click on the Offer you would like to redeem. A Coupon (printed or digital) will then be available for you to present to the Business Partner.

 

How do I redeem my Offer?

You can redeem your offer directly with the Business Partner at their premises either by presenting a printed Coupon or the equivalent image on your phone. If it is an online Offer, than simply insert the Code provided into the Business Partners website.

 

How many times can I use a Coupon?

Coupons are single use only, unless otherwise stated in the Offer.

 

Can I print a Coupon and let a friend use it?

No, the Offers are for members of the association only. The Coupon will contain the members name, association and membership number.

 

Is there a limit to the number of Offers I can choose?

You can choose and redeem as many Offers as you wish.

 

Do I have to show ID when I redeem an Offer?

No ID is required unless specifically stated by the Business Partner in the Offer.

 

Do Business Partners have access to my personal data?

No. The only personal information retained by the system is your name, the associations name, your membership number and postal code. The Business Partner does not have access to any of that information.

 

How do I use my Member Dashboard?

The member dashboard allows you to control many of the functions related to Member Benefits. You can choose which benefit categories you are most interested, how you would like to receive Offer notifications and how often you want to be notified of new Offers. Most importantly each member is in complete control of how they interact and take advantage of Offers.

 

How valuable are the member benefit Offers?

This depends on each members use of the Offers, promotions and discounts available. There are 1,000’s of dollars of Offers available and it’s up to each member to select those Offers which are most beneficial. But even if you only used a few throughout the year the potential for savings could be many times the price of a membership.

Who can join the Membership Advantage Partnership Program?

Any association which operates principally on behalf of its members may qualify. Each association is vetted by the Membership Advantage team to determine its eligibility.

 

Why should an Association sign up to become part of the Membership Advantage program?

The program was founded to provide additional benefits to an associations members to help with retention and grow the membership. The benefit to members is in the hundreds of dollars annually for items they would normally purchase anyway. Often the annual savings it many times greater than the cost of a membership.

 

How long does it take to apply online and become part of the program?

Upon approval, Membership Advantage will provide you the link necessary to add or create the Member Benefit tab on your website. Once you have completed this you will be live and your members can begin saving money immediately.

 

What technical requirements are required to join?

You do not need to be a Technology expert to connect to the Membership Advantage platform. You will be sent a simple link to imbed in your association website for Member Benefits. If you require any assistance Membership Benefits will guide you through the process.

 

What is the cost to join the Membership Advantage program?

To get started, there is no cost. The trial period is six months. After six months, if you and your members want to continue you will be invoiced at $0.125 per member for the next six months. From the thirteenth month the price will be $0.50 per member annually. Any price increases will be communicated to you with ninety days’ notice.

There are no contracts and the association can exit from the program at any time without notice.

 

How do I promote the benefit program to members?

Your website will have a Member Benefit tab and all members should be notified through your normal communications methods as to the new program you have put into effect. Membership Advantage has written materials and videos that can be sent out to introduce the Benefit Program and how to used it.

 

What are the benefits to an Association members?

The ability to Save Money. Members will have access to 100’s of local and national promotions from approved Business Partners offering discounts and specials that can only be seen through the Member Benefits section of the associations website. The annual savings achieved by members is often multiple times their membership fees.

 

What are the benefits to the Association?

Membership Advantage was founded on the premise of helping associations retain and grow their membership and answer the universal member question: “What do I get for my membership dollars?”

By providing dollar benefits well in excess of a members annual fee, there is a significant monetary reason for each member to renew their membership.

 

How does a member access the Offers?

Access could not be easier. They simply click on the associations website tab titled “Member Benefits” and it will take them directly to both National and local deals, promotions and Offers available to association members. They click on the Benefit Category you would like to browse, then click on the Offer you would like to redeem. A Coupon (printed or digital) will then be available for you to present to the Business Partner.

 

How does a member redeem an Offer?

Your member can redeem their offer directly with the Business Partner at their premises either by presenting a printed Coupon or the equivalent image on their phone. If it is an online Offer, then they simply insert the Code provided into the Business Partners website.

 

Is member information available to the businesses making Offers?

The Business Partners do not have access to member information.

 

What member information does Membership Advantage require?

The only information captured by Membership Advantage is the members name, membership number and postal code.

 

Why are member Postal Codes required?

The local offers shown to members are based on the members Postal code. The member has complete control through their dashboard to determine by kilometer how close or far away from their residence they would like to see Offers.

 

What are the responsibilities of the association?

There is no contractual obligation on the part of the association and the program can be exited at any time without notice.

The program works best when the association takes on a role to promote the Member Benefits through its normal communication channels.

 

Will members being inundated by emails and Offers?

No. The member is completely in control of how they receive Offers and which Offers they prefer. They can elect to not receive any notifications and simply go into the Member Benefit tab of the association website to view offers or they can elect to be notified of specials in specific benefit categories or receive the weekly or monthly benefit bulletin.

What is a Business Partner?

A Business Partner is an approved business authorized to provide Offers, discounts and promotions to the members of associations who belong to the Membership Advantage Partnership Program.

 

How do I get started?

Becoming a Business Partner is quick and easy. Simply fill out the Business Partner application and once submitted the Membership Advantage team will get back to you within 24 hours notifying you of the result. Once approved, you are able to immediately begin providing Offers to the members through the Membership Advantage platform.

 

What does an Offer have to include?

All Offers must include a discount of some kind to your normal pricing for either products or services.

 

What are the Costs?

In most cases there are no costs to upload an Offer. There may be costs (shown in the pricing guide) for Feature Offers or Flash Offers if you choose to participate.

 

How do I create an Offer?

Posting an Offer is simple through your Dashboard. Once signed in, simply click on Create an Offer and follow the steps provided. If you have any questions, there is a video tutorial available in your Dashboard, you can contact Membership Advantage directly or enquire through the “Chat Option” available on your screen.

 

Who sees my Offer?

All associations that you have selected will have the Offers available to its members.

 

Is my Offer limited to a geographic range?

Technically your offer is not limited to a geographic range, however each Member has the ability to select Offers within a predetermined range of their postal code, i.e. 20 klms.

 

Is my offer removed once the number of Coupons have been redeemed?

Once the number of Coupons you have set to be redeemed within a given period of time has been reached the Offer immediately becomes inactive. You can edit the same Offer changing the number of redemptions or simply make a new Offer.

 

What does the term Coupon Redemption mean?

For Membership Advantage Business Partners, redemption is defined as the number of times a coupon is either printed or downloaded to a phone from the associations Member Benefit tab.

 

Will I get any reports showing the number of Coupons redeemed?

Membership Advantage tracks redemptions and provides reports to all Business Partners on a monthly basis. We cannot track the number of times a Coupon is actually presented to a Business Partner.

 

Can I stop the Offer at any time?

Yes you can stop your Offer at any time, by either clicking the “Active” button to off, or changing the End Date in the calendar.

 

How many different Offers can I run at one time?

You can run up to five Offers at a time.

 

Am I able to change the Offer once it has been posted?

Offers are easy to edit and can be changed at any time.

 

Can I limit the number of Coupons on any Offer?

You set the number of Coupons to be redeemed.

 

What are my responsibilities once an Offer has been posted?

Once you have posted an Offer it is your responsibility to honor the Offer as presented.